SKT, 29년 연속 고객만족도 1위…SKB도 16년 연속 선두 올라

SKT's record-breaking 29-year streak in NCSI underscores its successful evolution into an AI-driven service provider that prioritizes customer trust. By integrating advanced technologies like AICC and Adot, the company is redefining the customer experience benchmark in the telecommunications industry. This sustained leadership demonstrates the long-term value of combining field-level communication with cutting-edge digital innovation.