ended5월 10일· 1 sources
LGU+, 홈서비스 비대면 전환 확대…월 6만건 방문 없이 처리
Why it matters
LG Uplus is significantly accelerating its digital transformation by shifting home installation and repair services to contactless models, processing over 60,000 cases monthly. This strategic shift optimizes operational efficiency while enhancing Customer Experience by providing flexibility and eliminating the need for scheduled home visits.
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Growth
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LG UplusContactless ServiceSelf-installationCustomer ExperienceDigital Transformation