하나금융, 업계 최초 이사회 소비자보호위 가동…신뢰 회복 '표본'될까

Hana Financial's establishment of a board-level Consumer Protection Committee marks a fundamental shift from reactive complaint management to proactive risk governance, setting a potential industry benchmark. This restructuring directly addresses growing financial sector trust concerns and reflects regulatory expectations for integrated consumer protection frameworks across financial holding companies.