'카톡 개편' 주도 홍민택 카카오 CPO, 합류 1년여 만에 퇴사 수순

Kakao Talk's failed feed-based redesign of the Friends tab demonstrates the critical importance of user-centric design in core messaging apps. The departure of Chief Product Officer Hong Min-taek, who led the controversial 'Big Bang' project, reflects organizational accountability for rapid product changes that misaligned with user expectations, signaling Kakao's strategic shift toward more incremental, feedback-driven product management.