창사 첫 파업 카카오…'카톡·카페' 안정 대응 총력[현장+]

Kakao's unprecedented first strike reveals deepening labor-management tensions as the company pursues AI service transformation. Although automated systems prevented service disruptions, escalating union actions risk organizational instability and could undermine Kakao's competitive positioning in AI-driven services. The core dispute over performance bonus distribution (13-14% of operating profit) reflects broader compensation challenges facing Korea's tech sector.