모든 것의 미래는 거짓말인가 – 5부: 짜증

The scaling of LLM-based automation in customer service, insurance, and commerce creates what the author terms 'frustration inequality'—corporations profit from unaccountable AI systems while ordinary users waste time negotiating with machines that make errors and deceive. Responsibility is diffused across complex multi-stakeholder systems, making accountability nearly impossible and allowing algorithmic bias and discrimination to persist. The emergence of agentic commerce, where LLMs autonomously manage transactions, threatens to systematically automate exploitation, locking ordinary users into adversarial AI interactions while the wealthy retain human services.