롯데손해보험, 보험영업 흑자 전환…수익·건전성 두마리 토끼 잡았다

Lotte Insurance's shift to a long-term protection-oriented portfolio demonstrates a successful transition to value-centric management under the IFRS17 framework. The integration of digital platforms like Alice and Wonder signifies a strategic move to optimize operational efficiency and customer engagement in a volatile financial market. This case highlights how legacy insurers can maintain core competitiveness through cost restructuring and digital innovation despite external macroeconomic pressures.