ended4월 29일· 1 sources
The Coordination Tax: Why Your Engineers Aren't the Bottleneck in Outages
엔지니어는 죄가 없다… 장애 복구 시간 70% 잡아먹는 ‘조율의 늪’
Why it matters
Incident response is failing not because of technical complexity, but due to the overwhelming logistics of team assembly and context gathering. With 70% of resolution time lost to coordination, organizations must prioritize workflow automation to combat rising operational toil and senior engineer burnout.
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Incident ResponseMTTROperational ToilSREincident.io