Stop Building From Scratch: Why IM Is the Natural Choice for AI Agents

This article challenges a common misconception: teams building multi-agent AI systems often reinvent coordination infrastructure when proven, production-tested solutions already exist. By recognizing that instant messaging was architected to solve nearly identical problems—asynchronous communication, role-based access, context scoping—developers can simplify their systems and inherit design patterns optimized for agent collaboration. This shift has significant implications for reducing operational complexity and improving system reliability at scale.