Beyond Metrics: Automating OS-Level Diagnostics in Incident Pipelines

Traditional monitoring tools reveal what went wrong and where, but not the OS-level context needed for root cause analysis. Integrating SOS report into incident pipelines automatically captures ephemeral system state at alert time, preserving critical evidence before it's lost during recovery. This dramatically accelerates diagnosis, ensures reproducibility across incidents, and enables both human teams and AI tools to understand the complete picture.