Stardex Transforms Customer Support as It Hires First Dedicated Success Lead

Stardex is at a critical inflection point: as it scales beyond founder-led support, this founding customer success role offers rare ownership of an entire function from the ground up. You'll work directly with high-stakes customers in executive search, where every hour of downtime directly impacts their revenue, making support a competitive advantage rather than a cost center. The combination of early-stage ownership and proven market creates an unusual path to Head of Customer Success.