ended4월 23일· 1 sources
Salesforce Transmutes CRM into Pure Infrastructure with Headless 360
웹 브라우저 없는 CRM의 탄생, Salesforce 'Headless 360' 공개
Why it matters
Salesforce is shifting from a browser-centric GUI to an API-first 'Headless' model, allowing AI agents to navigate CRM logic programmatically. This architectural pivot enables external coding tools and agents to build, test, and deploy directly within the Salesforce ecosystem, marking a new era of automated enterprise management.
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Salesforce Headless 360Model Context ProtocolCRM APIAgentforce Experience LayerAI agents