The Orchestration Gap: Why Passkey Support Isn't Enough at Scale

Most CIAM platforms claim passkey support, but production deployments reveal a critical gap: supporting passkeys is not the same as driving adoption. Teams typically get stuck at 5-10% passkey login rates because platform features alone cannot handle device fragmentation, conditional authentication, and recovery design. Success requires orchestration as a separate concern—understanding device ecosystems, proper fallback chains, and authentication observability become the real differentiators between stalled rollouts and high adoption rates.