AI-Driven Operations Threaten India's Outsourcing Advantage

Opendoor's withdrawal from India represents a watershed moment in how AI is fundamentally reshaping offshore outsourcing economics. With AI automating the manual tasks that once justified offshore operations, the cost-arbitrage model that made India the world's leading Global Capability Center hub is under unprecedented pressure. This shift threatens the livelihoods of over 2 million workers in India's $100 billion outsourcing industry.