How Meta's Support AI Became a Weapon for Instagram Account Hijackers

Meta's own AI-powered support chatbot, designed to help users recover accounts, became a security vulnerability that hackers exploited to take over high-profile Instagram accounts including the White House's @obamawhitehouse and accounts belonging to major brands. The flaw exposes a critical gap in AI safety protocols and account verification systems, raising urgent questions about whether companies properly stress-test AI tools for security risks before deployment. This incident illustrates the paradox of using AI to solve security problems while inadvertently creating new attack vectors.