From Blind Spots to Business Insights: GBIM's New Observability Framework

GBIM has strengthened its observability by implementing three critical components: custom Prometheus metrics that track business outcomes (registration, activation, verification), end-to-end correlation IDs for request tracing, and k6 smoke tests with telemetry integration. This shift from generic HTTP metrics to business-focused observability enables real-time understanding of system health and user journeys, directly supporting operational decision-making and incident response.