Nine Production Pitfalls That Break Email Agents (And Their Fixes)

Email agents that work flawlessly in demos often spiral into chaos in production—self-replying indefinitely, flooding users with duplicates, or shattering conversations across multiple threads. This technical guide from Nylas documents nine critical failure modes that plague real-world deployments, each with a known architectural fix. Understanding these pitfalls is essential for anyone building AI-powered email automation at scale.