Ask GN: 생성형 AI나 챗봇을 사용할 때 피드백 누르시나요?

This article reveals a critical disconnect in AI model improvement: while companies design feedback mechanisms to collect user preferences, most users rarely engage with them. This forces AI providers to rely on implicit behavioral signals rather than explicit feedback, potentially compromising model alignment and quality. Understanding actual user engagement patterns is essential for both AI developers optimizing their systems and users recognizing how their data truly influences AI improvements.